Delivery & returns
We are very sorry if your order was damaged in the post upon receipt. We take great pride in the quality of our products and our suppliers work to the very highest standards.
Should you wish to return your order to us within 14 days, please notify us by email before sending it. (firstname.lastname@example.org) Please include a snapshot of the damage. Customers are responsible for the cost of returns. We will refund or replace within 14 days of receipt once the cause is verified. Until we receive and agree the damaged goods, no refund or replacement will be issued. Customers must obtain and keep Proof of Postage from the Post Office Counter.