Our delivery policy is free & fast for all UK orders, regardless of the number of products you purchase
We ship to all major European countries, United States, Canada, Hong Kong SAR, Singapore, Thailand, Australia and New Zealand with simple, fair delivery rates.
For international delivery, the delivery rate will be calculated at checkout and you will be able to confirm the rate before you pay.
Whilst we rarely have issues, international orders may be subject to specific customs or import charges, for international orders, please check this with your local import/customs authority before you place your order. It is the customers responsibility to pay any relevant customs or import charges and we cannot intervene in the delivery process once the item has left our delivery provider.
We can send your card
For direct to recipient deliveries, you must tell us the full name and address of the recipient and the message you would like written in the card in your basket, prior to checkout.
We will carefully write, pack and post your card direct to your recipient, saving you a precious day or two of delivery time, which can be useful in a pinch!
Whilst we will do our very best to post your card the next working day and send using a next day Royal Mail service, we cannot guarantee delivery on or before a specific date, and we cannot track or change the delivery details of an item once it has left us.
There is no extra charge for this service to mainland UK addresses. Other locations may incur a postage cost, and won't be sent until this is paid after checkout.
Please note that if your payment method fails or your order isn't completed, your card won't be dispatched.
We are very sorry if your order was damaged in the post upon receipt. We take great pride in the quality of our products and our suppliers work to the very highest standards.
Should you wish to return your order to us within 14 days, please notify us by email before sending it. (firstname.lastname@example.org) Please include a snapshot of the damage. Customers are responsible for the cost of returns. We will refund or replace within 14 days of receipt once the cause is verified. Until we receive and agree the damaged goods, no refund or replacement will be issued. Customers must obtain and keep Proof of Postage from the Post Office Counter.